With a wide range of different types of therapy on offer, it can be hard to determine which is best suited to you. Our therapists use a mix of therapy styles and adapt their services to your needs. You can read more on the different types of therapy here.
We currently offer 5 different therapy services:
We have something for everyone. Currently, we offer:
Making the decision to start therapy can sometimes be nerve-wracking There are many things that you might be concerned about, but the professionalism of our therapists shouldn’t be one of them.
Safeguarding our clients is a top priority which is why all our therapists adhere to the ethics code of professional bodies. Our therapists have a minimum of 3 years experience working with clients (post qualification) and are all insured. They have regular supervision to ensure they are providing the best quality service and care for our clients.
Most of the personal information we process is provided to us directly by you. To find out how we process this click here.
If you find that you are ever unable to connect with your therapist, please contact your therapist to let them know you are having connectivity issues. If you do not have the means of contacting your therapist, please email us at email@example.com and we will assist you.
Always try to reset the password by pressing ‘forgotten your password’ first. If you are still experiencing login issues please email firstname.lastname@example.org so we can look into this issue. To book another appointment let us know the therapist you desire, session type and your general availability.
Once you’ve booked a consultation with one of our therapists, you will receive an email from us which contains information on what to expect.
All our initial consultations are held over the phone for 15 minutes. Your therapist will call you at the scheduled time. If for whatever reason you do not receive a call, please email us at email@example.com and we will look into this for you.
Once you have taken the step and booked a first session with one of our therapists, you will receive an email from us containing information on what to expect from your first session.
Depending on the service you have chosen (face-to-face, online, telephone) you will receive communication from your therapist with regards to how the session will be conducted. Many of our therapists require clients to sign a form ahead of the session, and this will be sent to you directly by the therapist.
In the unlikely event this happens please email firstname.lastname@example.org immediately if your therapist does not make contact. We can help reschedule your appointment or find another therapist who also matches your requirements.
If you cannot make your appointment please contact us at email@example.com 48 hours beforehand. Please note, all payments are non-refundable.
If you feel comfortable you can contact the therapist directly. Or email firstname.lastname@example.org with your current appointment details and general availability. We will then inform the therapist of the appointment change and ensure you receive any video links in time. Please note that we do require 48 hours notice to reschedule your appointment.
We understand it can be difficult to choose the right therapist for you. If you would like to see a different therapist please filter through the different therapists we have available and choose one that you feel is better suited. If you would like the Therapy Guide team to assist you, please reach out to us at email@example.com. We’re more than happy to help.
If you are unhappy with the therapist you are seeing you can change the therapist (subject to availability) within the same price band at no extra cost - providing you make the change within 48 hours prior to your session. Please contact us at firstname.lastname@example.org.